Shipping policy
HydroCure™ Shipping & Delivery Policy
At HydroCure, we believe that your luxury skincare and wellness routine shouldn't have to wait. We are proud to offer premium, free worldwide shipping to our global community.
1. Order Processing Times
All orders are handled, inspected, and processed within 1 to 2 business days. Orders placed over the weekend will be dispatched on the following business day.
All orders are handled, inspected, and processed within 1 to 2 business days. Orders placed over the weekend will be dispatched on the following business day.
2. Shipping Speeds & Fulfillment
To guarantee the highest quality and fastest possible delivery, your order is dispatched directly from our closest regional fulfillment centers across Europe and the United States.
To guarantee the highest quality and fastest possible delivery, your order is dispatched directly from our closest regional fulfillment centers across Europe and the United States.
- Estimated Delivery Time: 3 to 7 business days worldwide.
- Tracking Included: A dedicated tracking number will be automatically emailed to you as soon as your package leaves our warehouse, allowing you to follow its journey to your doorstep.
3. Customs, Duties & Taxes
For our customers located within the European Single Market, the UK, and the United States, your orders are shipped locally, meaning you will experience zero unexpected import duties, customs blockages, or hidden tax fees.
For our customers located within the European Single Market, the UK, and the United States, your orders are shipped locally, meaning you will experience zero unexpected import duties, customs blockages, or hidden tax fees.
4. Lost or Damaged Packages
Your peace of mind is our absolute priority. If your package is delayed, lost in transit, or arrives damaged, please contact our dedicated care team immediately at support@hydrocure.com. We will handle the logistics and dispatch a replacement unit to you completely free of charge.
Your peace of mind is our absolute priority. If your package is delayed, lost in transit, or arrives damaged, please contact our dedicated care team immediately at support@hydrocure.com. We will handle the logistics and dispatch a replacement unit to you completely free of charge.